Active Incident

Updated a few seconds ago

Stats API downOperational

Incident Status

Operational

Components

API

Locations

US-West



August 7, 2023 3:28PM UTC
[Investigating] Hello, On August 7th at 9:34am EST, our Stats API as experienced an outage. Once identified we are restoring instances to resolve issue. We do apologize for any inconvenience this may have caused. If you have any questions or concerns please contact us at support@objectrocket.com Thank you, ObjectRocket Support

August 7, 2023 9:28PM UTC
[Investigating] Platform is now operational

August 7, 2023 9:30PM UTC
[Investigating] Service disruption has now been resolved.

August 7, 2023 9:30PM UTC
[Investigating] Service disruption has now been resolved.

Incident Status

Operational

Components

Mongo, Elasticsearch, Redis

Locations

US-East-IAD3, US-East-IAD1, US-East-IAD2



July 18, 2023 5:45PM UTC
[Investigating] Hello, We are experiencing degraded performance in our IAD region due to networking. Thanks, ObjectRocket Support.

July 18, 2023 6:30PM UTC
[Investigating] Hello, We are now fully operational. Thanks!

Locations

Scheduled Maintenance

Schedule

October 14, 2022 5:00AM - 8:00AM UTC

Components

Mongo, Elasticsearch, Redis

Locations

US-East-IAD3, US-East-IAD1, US-East-IAD2

Description

Hello, On Friday, October 14, 2022, from 5:00 am to 8:00 am UTC ObjectRocket will need to perform a Load Balancer maintenance. During this maintenance window, there will be no impact to customer instances. If you have any questions or concerns please email support@objectrocket.com Thank you, ObjectRocket Support

Schedule

January 18, 2023 12:00AM - 6:00AM UTC

Components

Mongo

Locations

EU-London-LON5

Description

Hello, On Wednesday, January 18, 2023, from 00:00 to 06:00 UTC, ObjectRocket will need to perform a certification renewal on the underlying host your instance runs on. During this maintenance window there will be no impact to customer instances. If you have any questions or concerns please email support@objectrocket.com Thank you, ObjectRocket Support
IAD Cert Renewal MaintenancePlanned Maintenance

Schedule

January 19, 2023 5:00AM - 4:00PM UTC

Components

Mongo

Locations

US-East-IAD3, US-East-IAD1, US-East-IAD2

Description

Hello, On Thursday, January 19, 2023, from 05:00 to 16:00 UTC, ObjectRocket will need to perform a certification renewal on the underlying host your instance runs on. During this maintenance window there will be no impact to customer instances. If you have any questions or concerns please email support@objectrocket.com Thank you, ObjectRocket Support

Schedule

January 25, 2023 6:00AM - 8:00AM UTC

Components

Mongo, Elasticsearch, Redis, API, Customer Portal

Locations

US-West, US-East-IAD3, US-Chicago, US-Dallas, EU-London, US-East, AP-Sydney, US-East-IAD1, EU-London-LON5, US-Chicago-ORD2, US-East-IAD2, ACL Sync

Description

Hello, We are opening this maintenance window to let customers know that we will be doing some updates. These updates will be non impactful to customers. Please reach out to us if you have any questions. Sincerely, ObjectRocket Support

Schedule

August 21, 2023 3:30AM - 5:30AM UTC

Components

Mongo

Locations

US-East-IAD1

Description

Hello, On August 21st, 2023 from 3:30am -5:30am UTC, ObjectRocket engineers will be performing a firmware upgrade for MongoDB in our IAD1 zone. This maintenance has been QC'd and deemed non-impactful. If you experience any issues, please contact support@objectrocket.com Thank you, ObjectRocket Support

Schedule

October 7, 2024 12:30AM - 1:30AM UTC

Components

Mongo

Locations

US-East-IAD3, US-East-IAD1, US-East-IAD2

Description

Hello, Hope this message finds you well. We want to notify you of an upcoming standard network maintenance, on the underlying host your instance runs on. It is scheduled for October 8, 2024, from 12:30 am to 1:30 am UTC. During this maintenance window, there will be no impact to customer instances. If you have any questions or concerns please contact support@objectrocket.com Thanks, Gloria Hagin RXDBaaS Support

Mongo




Operational

Elasticsearch




Operational

Redis




Operational

API




Operational

Customer Portal




Operational

External Services